Return and Refund Policy

Thank you for shopping at Jumbo Quality Products Limited.

If you are not entirely satisfied with your purchase, we are here to assist you.

1. Returns

You have 7 calendar days from the date of receipt to return an item.

To be eligible for a return:

The item must be unused and in the same condition as when you received it.
The item must be in its original packaging.
Proof of purchase must be provided.

Note:- Our return policy now makes it clear that small differences in our products aren’t flaws and can’t be returned, unless the item is actually defective.

2. Refunds & Exchanges

Refunds: We do not offer refunds.

Exchanges: You may request an exchange within 7 calendar days of purchase.

Exchanges are available for product(s) of equal value.
If the new product is of higher value, you will need to pay the difference.

Note:- Our return policy now makes it clear that small differences in our products aren’t flaws and can’t be returned, unless the item is actually defective.

3. Shipping Costs

Customers are responsible for return shipping costs.

Shipping costs are non-refundable.

If Jumbo Quality Products Limited arranges for pickup of the product: